Please always call us if your issue is critical, so we can respond to you immediately.
What information do we need from you?
- Your name, telephone number and e-mail address
- The precise nature of the problem, for example the exact wording of any error messages
- What you were doing at the time of the error message?
- Is the problem intermittent or permanent?
The more information we have during the first contact, the quicker we will be able to resolve your issue.